FAQ

Questions and Answers

Are you still delivering chairs at this time?

I’d like to test the product before purchasing. Where can I do this?

How can I pay for my order?

What are your shipping rates?

Do you deliver outside Hong Kong?

I’d like to assemble my purchase by myself. Will you provide a manual on delivery?

I’d like help with assembly. Is this option available?

How can I track my order?

I haven’t received any timing for delivery. What do I do?

What if I make a mistake in the purchase and I ordered the wrong product or finish?

How do I schedule a repair for my product?

I purchased my Steelcase product from a reseller. Is my purchase covered by the Steelcase warranty?